
When news broke last month that Apple Store workers were talking union, some commentators seemed puzzled about what issues workers could have at such a seemingly hip job. I have a new piece up at Working In These Times sharing what Apple Store workers told me about what it’s really like to work there:
A Bay Area employee described what happened last year when he and about a dozen co-workers realized employees with years of service were being paid less than new hires doing the same work. Agitated about the situation but concerned about retaliation, the workers committed to a plan: during the approaching round of annual one-on-one meetings between workers and managers, they would each ask about pay disparities.
Those workers who did ask received a consistent response: “Money shouldn’t be an issue when you’re employed at Apple.” Instead, managers said, the chance to work at Apple “should be looked at as an experience.” “You can’t live off of experience,” said the worker interviewed.
That story in particular reminded me of stories I heard in college when I interviewed veterans of the Yale clerical and technical workers’ organizing drive in 1984.





